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// Business Rule: Require Resolution Notes (Before, Update) // Table: incident // When: before, Update // Condition: state changes to 6 (Resolved) (function executeRule(current, previous) { if (current.state.changesTo(6)) { var priority = parseInt(current.getValue('priority'), 10); // Only enforce for P1 and P2 if (priority <= 2 && gs.nil(current.close_notes)) { current.setAbortAction(true); gs.addErrorMessage('Resolution notes are required for P1/P2 incidents'); return; } current.setValue('resolved_by', gs.getUserID()); } })(current, previous);